Frequently Asked Questions

Our primary focus is on providing advanced technology services and specialized training, with a heavy emphasis on Cisco technology.

Yes, we do. We offer training courses and interactive workshops for various Cisco products including CSW, ACI, Nexus Dashboard, NX-OS, and more.

BTA is a Cisco DSI (Digital Solutions Integrator). Our team has cumulatively decades of experience with Cisco technology and offer trainings and workshops to Cisco partners and Cisco customers. 

Yes, we offer customizable training modules and service levels that can be tailored to the specific needs of your business.

We offer a broad range of services, from IT consulting and cloud solutions to cybersecurity and network management, with a special focus on Zero Trust Security and Full Stack Observability.

Yes, we offer both online and in-person training options to suit your convenience.

Cisco technology solutions are designed to enhance productivity, increase security, and improve operational efficiency in your business. With help from BTA, we can ensure smooth installation, migration, and optimization of your Cisco solutions. 

Yes, we provide our services to clients all over the world.

We have been providing advanced technology services for over a decade, serving a variety of clients across different sectors.

Yes, we continually update our training programs to align with the latest advancements in Cisco technology.

This largely depends on the specific needs of your organization. Here are some services you might consider:

• Design & Mapping: Data center design & mapping services from BTA includes planning and organizing the infrastructure and resource allocation and ensures the network is organized in a way that maximizes efficiency and performance.
• Data Center Migration: BTA will evaluate your infrastructure, road map and schedule a smooth migration, test new technology, and migrate workloads while avoiding downtime to your business.
• Advisory Services: This includes dedicated professional consulting services, testing and launching best practices, mentoring your team, predictive analytics, capacity planning, finding vulnerabilities, making proactive recommendations for improvement, and full access to BTA's library of custom-developed automation tools, scripts, and reports.
• Implementation, Deployment, and Optimization: BTA provides data center deployment services to help you consolidate your infrastructure and get the most out of your technologies such as ACI, NX-OS, Nexus Dashboard, UCS/Intersight, and MDS.

Full stack observability is the ability to monitor and analyze the performance and behavior of every component across an entire tech stack - from the front-end user interface to the back-end infrastructure, including servers, databases, networks, services, and applications. It involves collecting, correlating, and visualizing data to understand complex systems and solve performance or reliability issues.

Technology performance assessments delivered by BTA evaluate how effectively your platforms are operating. The goals of these assessments typically include identifying areas for improvement, spotting bottlenecks or performance issues, ensuring compliance with industry standards, assessing the potential for upgrades, new technologies or reusing/recycling systems, and verifying that systems are meeting the needs of users and the goals of the business.

Our process for designing and mapping a modernized network usually involves the following steps:

• Needs Assessment: Understand what the organization requires from the network.
  Current State Analysis: Evaluate the current network infrastructure to identify gaps, weaknesses, or bottlenecks.
• Design Phase: Based on the needs assessment and current state analysis, design a new network topology. This might include selection of appropriate technologies, security measures, hardware, etc.
• Implementation Planning: Plan the transition from the current network to the new design. This might include hardware and software procurement, scheduling downtime, arranging for data migration, etc.
• Deployment: Implement the new design and test it to ensure it meets the requirements identified in the needs assessment.
• Monitoring and Maintenance: Continually monitor the new network to ensure it operates as expected and implement maintenance as necessary.

Cloud adoption offers many benefits, including:

• Cost Efficiency: Cloud services can often reduce costs by eliminating the need for purchasing and maintaining hardware.
• Scalability: Cloud services can be easily scaled up or down to meet demand.
• Business Continuity: Cloud services can offer robust disaster recovery and business continuity solutions.
• Collaboration Efficiency: Cloud services often include tools that facilitate collaboration.
  Flexibility: Cloud services can be accessed from anywhere, offering flexibility for remote work.

The Zero Trust security model operates under the principle of "never trust, always verify." This means that no user or device, whether inside or outside the network, is inherently trusted. In today's landscape of increasingly sophisticated cyber threats, a Zero Trust model can help prevent breaches by ensuring every access request is fully authenticated, authorized, and encrypted before granting access. This approach minimizes risk of breaches and BTA can help your business accomplish a zero trust model.